Shipping
Delivery Times
Most orders are processed and shipped within 3-5 business days (does not include delivery time). Sometimes we are able to process orders more quickly, depending on our current order volume. We do keep some items stocked but since we are actually the factory, most of our products are made to order. So when we say an order gets processed in 3-5 days, that means we receive the order and actually make the products and then ship them in 3-5 days. We work very diligently to keep within this timeframe but periods of high volume can cause slight delays.
Rates
Shipping Schedule
| Order Total | Shipping |
|---|
| Up to $5.00 | $1.95 |
| $5.01 to $10.00 | $2.95 |
| $10.01 to $30.00 | $4.95 |
| $30.01 to $65.00 | $7.95 |
| $65.01 to $90.00 | $9.95 |
| $90.01 to $150.00 | $11.95 |
| $150.01 to $300.00 | $14.95 |
| $300.01 to $500.00 | $17.95 |
| $500.01 + | $24.95 |
Orders within the Continental US are shipped via UPS Ground or US Postal Service Priority Mail.
Shipments to all Non-Continental locations will be shipped via US Postal Service Priority Mail or US Postal Service Parcel Post.
Canadian addresses add $15 and will be shipped via US Postal Service Priority Mail International.
Fabric swatch orders are shipped via USPS.
Wall décor, lighting, rugs, and other small furnishings not manufactured by Carousel Designs are typically shipped via ground service with small package carriers such as UPS and FedEx. Items shipped via UPS or FedEx should arrive within 7 to 10 days of the lead time noted on the website. These items will ship separately from any other products not manufactured by Carousel Designs. If your UPS or FedEx item arrives damaged, please retain all packaging materials and contact customer service within one week of delivery to arrange for a replacement. Please note that these items can only ship to locations within the Continental US. Orders destined for Non-Continental US and Canadian addresses will not be processed.