Ordering

We accept Visa, Mastercard, American Express and Discover.

Ordering Online

Credit Card Required

Shopping

As you're browsing our store, any time you see a product you'd like to buy, click on the "Add to Cart" button next to the picture of the product. Adding an item to your cart means that we will remember the information about that particular product when you are ready to check out. (You can always remove items from your cart later.)

Custom Orders

Once you have placed a custom order, you will immediately receive a confirmation email with the order details and a link to your custom product(s). The subject line will read "Action Required for your Custom Order." We will mail fabric swatches of your selections, via USPS, to confirm you are happy with the colors and textures. When the swatches have been received and you are ready to confirm the order, please click the link provided in your confirmation email, then click the Authorize button to start production of your order. Production will take 3-5 business days. Please refer to the shipping page for delivery times and rates.

Registry

Once you have created a registry, items can be easily added by clicking the "Add to My Registry" link located under each item you desire. This enables friends and family to view your registry and purchase items you have selected. Customized crib items can now be added to your registry!

Shopping Cart

Once you have finished shopping or if you would just like to check the status of your order, click on the shopping cart link located at the top right corner of every screen. This will take you to the shopping cart screen. Here you can make sure that the items you've chosen are correct. If you decide you don't want an item that's in your cart, you can remove it here. You can also change quantity ordered. If you are ready to continue checking out please click on the "Checkout" button at the bottom of the screen.

Billing and Shipping

Here is where you enter your personal information, billing address, shipping address, and your credit card information. When your credit card information has been entered and everything on your order meets your satisfaction, you are ready to check out.

Order Review

On this screen we will show you your entire order so that you can make sure that all the information we have is correct. If you see anything that's been entered incorrectly, you can change it now.

Order Confirmation

Once you see this screen, your order has been processed and is on its way to being fulfilled. This screen contains your order number — you should keep this number for your files (either by printing this screen or writing the number down).

Invoice Email

Once you have received final confirmation, you will immediately receive an email invoice from us that details your order.

Shipping Confirmation Email

Once the order is shipped, your credit card will be billed and you will receive a shipping confirmation via e-mail with your UPS tracking number included.

Ordering by Phone

Telephone

(800) 600-5190 Toll-Free; (770) 949-2187 Outside the U.S.

Hours

9:00 a.m. - 5:00 p.m. Eastern Time, Monday through Friday (except Holidays).

Canceling an Order

You can cancel an order, for any reason, at any time before it is shipped. If an order has already shipped you may return it within 14 days of receipt. For more on returns, read our Return Policy.

Sales Tax

State law requires babybedding.com to collect sales tax only on orders shipped to a Georgia address. The amount of sales tax collected is based on the tax rate for the city of Douglasville, Georgia, which is currently 7%. We are currently not required to collect sales tax on orders shipped to residents of any other states.